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First the eyepiece, now the entire shutter assembly. Fell off.

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Nah! Just not good enough. Make sure that Fuji replaces this one. If they don't get on to these Fuji forums and let the world know!

For info to those in the UK the Sale of Goods act was replaced in 2015 by the Consumers Rights Act. http://www.which.co.uk/consumer-rights/regulation/consumer-rights-act There is also a

Here's some copies of pics I took, in case Fuji want some. As you can see, there is no sign of deformation, no scratching etc, either on the camera body, or the pieces I recovered from my front path.

Posted Images

Correct and I suspect that pcp 1960 actually has nothing wrong with his/her shutter either. Unfortunately they do not include any description of the problem and the pictures tell us nothing. I suspect it's either lens/body contact or the motherboard causing the problem.


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  • 3 weeks later...
On 08/07/2017 at 12:00 AM, johnwillyums said:

Well, more bad news about my X-Pro 2. 

I've just returned from a nights shooting, checking my gear, and putting it away.

I noticed that the entire shutter assembly has fallen off, and I can see down inside the camera.

So, I can't turn it on, let alone take pictures.

A few months ago, my entire eyepiece assembly fell off, that was two weeks repair at Fuji UK, now another crucial part of the camera has fallen off.

Not what I expect from as supposedly "professional" camera.

Have to say, I am getting really fed up with this camera falling apart on me.


Fuji has repaired my camera free of charge a new front assembly was require though I am not sure what that consist of

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  • 4 weeks later...

I wouldn't mind but other photographer's laugh at how precious I am with my gear. For example, if I have a camera around my neck, I always hold it as  well to ensure it doesn't bump about, I have a set routine for lens change, always put my lens cap in my left hand pocket etc.

Obviously, I do this because I like perfect things. I have not got one scratch or blemish on my X-Pro 2 or my X100F. I prefer them that way, and they do better on resale.

Somethings you can't guard against.

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  • 2 years later...

Disappointing to see so many manufacturing and design errors with the X-Pro2! My X10 recently succumbed to the jammed lens design flaw that plagues the X10/X20/X30 series and I was considering upgrading to one of the X-Pro models but I suppose not if they are having similar build quality issues.

I love the quality of Fuji's JPEG processing and EXR modes but I don't know if I can keep buying cameras with such a seemingly high rate of failure.

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