Jump to content

Recommended Posts

I have a Fuji X-a1 that has an issue.
whenever it starts it gives an error "sensor cleaning" and then restarts. 
sometimes it does this 3-4 times in raw. Any ideas if this can be rectified?
Link to post
Share on other sites

I don't know what Fuji cameras do when they do "sensor cleaning" because as far as I am.aware they have no active cleaning process.

I can only suggest resetting the camera using an option in the menus. Alternatively, try installing new firmware by downloading the latest firmware update from the Fuji website, put it on an SD card, put the card in the camera, turn the camera on and follow the instructions.

Link to post
Share on other sites

You can set (most) of the Fuji cameras to clean sensor when switched on, or off, or both. Try changing this to OFF only.

Failing that - do a factory reset.

Link to post
Share on other sites
On 16/07/2017 at 3:27 AM, artuk said:

I don't know what Fuji cameras do when they do "sensor cleaning" because as far as I am.aware they have no active cleaning process.

I suspect they use a variant of the ultrasonic cleaning that Olympus developed years ago that is what most other manufacturers with fixed sensors seem to be doing.

Link to post
Share on other sites
11 hours ago, K1W1_Mk2 said:

I suspect they use a variant of the ultrasonic cleaning that Olympus developed years ago that is what most other manufacturers with fixed sensors seem to be doing.

Yeah I had assumed something like passing a charge through the sensor. As it's nothing physical, I wasn't sure what could have "broken" that would make this process error, assuming the sensor is still functional.

Link to post
Share on other sites
  • 3 months later...

After using my camera a few times I got an error issue message.  After trying a few suggestions it worked but intermittently.

I decided to send it to Fujifilm and received a heavy bill to have it repaired. 

I feel this is a manufacturing issue that fujifilm is not acknowledging. 

Help!

Link to post
Share on other sites
45 minutes ago, Fazlin said:

After using my camera a few times I got an error issue message.  After trying a few suggestions it worked but intermittently.

I decided to send it to Fujifilm and received a heavy bill to have it repaired. 

I feel this is a manufacturing issue that fujifilm is not acknowledging. 

Help!

Fuji will usually check an item and give an estimate for its repair before you pay out any money. Which camera was it and was it new? If so then it should be under warranty.

Link to post
Share on other sites
  • 1 month later...

Fuji give a years warranty on the items the repair - not just for the fault but for the entire lens or camera. Return the lens but phone them first. Unfortunately service is likely to be slow at this time of year. I hope you get it sorted out - hopefully Fuji will send you a replacement lens.

Be sure that camera and lens FW is up to date.

 

Link to post
Share on other sites
  • 3 years later...

I had same problem with you.

I turn off the sensor cleaning at the configuration menu both run sensor cleaning Turn On and Off, 
then it doesn't occurred anymore.

I hope this will work to you as well.

 

 

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.



×
×
  • Create New...