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billandrews1

Rant! XT20 No memory of settings grrrrr

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My XT20 is only 2 months old  and has been great so far

Yesterday when I switched on the camera settings were all gone and now everytime I switch on it wants me to load the date etc. & all saved settings and button assignments are lost.

Camera will still take the pictures but I have to do a 3 minute set up Every time I switch on.

I reinstalled firmware v2  but that didn't help

Think the camera may have to go back to fuji  unless anyone has a bright idea

Thanks

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I believe there is a separate battery(on some models anyway)that maintains the settings.

That batter is kept topped off by the main battery.

You may have an internal battery failure, which would require service.

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It is as Farrell says. You might try charging the battery and leaving in the camera for 24 hours before entering your settings and check if they are saved. Otherwise it is a return for a failed internal battery.

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At least you'll have more faith in it saving your settings that way.

If it's Fuji UK you'll have it back within a week.

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