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dgbcdb

Focus mode selector not working

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Hi all

New to this camera so checking if I am a fool or I have a problem. While experimenting I turned the focus mode selector to manual and now regardless of where the dial is set the camera remains in manual focus mode except when in EXR AUTO then it works as expected. Other that that camera works perfectly and can be focussed using AEL/AFL button.

Is this a workshop repair or have I set something up wrong?

Very grateful for any advice.

Best

David

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Hi David,

have exactly the same problem, the camera still focuses in the settings you've described or when pressing the AEL/AFL button. I have not been able to find any hints for a solution in user manual or forum contributions.

Best,

henschu

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@dgbcdb Hold on! "...regardless of where the dial is set..." - is that the focus mode dial or the program mode dial? If you have chosen manual focus, the camera will be set for manual focus in all modes except for EXR and the advanced/filter modes which will override the focus setting and go for auto focus.

I think you have correctly described the way the camera is supposed to work, and it does make sense; in EXR mode the camera is acting as a point'n'shoot camera, and when choosing just about any other setting you are in to the more manual and experimenting stuff and the camera will respect the setting of the focus mode chosen. Consider this a feature... ;-)

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Dennis, thanks for the advice - it makes sense when the focus mode dial is set on manual but less so if the problem remains the same after switching to AF-C or AF-S.

The front dial can be freely changed to M,C or S-AF mode (not stuck or noticeably disconnected from the internal workings) but as displayed by the camera on the monitor the focussing mode remains set to M (Manual focus mode icon) while in either Single or Continuous AF position - and that is the same in all programme modes. When checking the settings of the shooting menu in all of the program modes the options for accessing AF mode, Advanced Anti Blur and Face Detection are greyed out and unavailable. In the shooting menus of all programmes the greyed out option for the AF MODE shows a yellow highlighted square with MF in it.

After adjusting and changing all that is logical - still no improvement. I have tried to change focussing modes with batteries in and out (same with SD card) as the problem started when I was reviewing images taken in MF mode and the battery went flat - and finally I have reset the factory settings (successfully as the counter was reset) - but no change regarding the focussing mode.

The user manual offers no solution as far as I have noticed.

Any ideas?

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"...front dial can be freely changed to M,C or S-AF mode (not stuck or noticeably disconnected from the internal workings)..."

If I read this correctly, and the focus mode front dial has indeed become loose, this seems to be a real physical problem, that may need to be fixed. Warranty? I would go to a dealer/workshop to have a second opinion on this.

@dgbcd Do you have any update on your camera?

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The front dial neatly clicks into the intended setting positions and dos not seem to be disconnected from the internal workings...so there is nothing loose. If it was - there would at least have been something concrete to investigate further.

It seems a specialist is the only way to find out. As it goes the camera is now well past the expiry date of its warranty and I would not be surprised if the estimated price for a repair isn't going to be far off that for a new one.

Thanks for your help anyway.

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Hi I've been away on holiday so sorry if you thought I was ignoring you. After my last post I emailed Fuji with this problem and had an acknowledgement but nothing else so far. My problem is exactly the same as henschu's in every way. A colleague who knows about software thinks its a sw glitch so I am going to chase Fuji today and see if they are working on it. I'll post back here when I get something.

Cheers

David

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I have the same issue with my X10, it started on Friday evening at a wedding and exhibits the same problems as yours.

That is: I have only MF in any of the modes except the EXR.

I too thought it must be software as I never move the focus selector.

I upgraded the firmware from V1.2 to V2.0 hoping this would fix but still the same.

I wonder how many more this is happening too because I bet there is a lot of people out there just shooting in EXR and not realising this?

@dgbcd I will be interested to hear any replies from Fujifilm that you receive, David.

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dgbcdb and MrDutch,

FUJIFILM UK have replied to my enquiry describing all of the above and they consider the camera to be faulty and to require' workshop attention'. Have you heard from Fuji in the meantime?

Cheers,

Henning

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Thanks for this posting. I have a X-S1 that is displaying the same symptoms as of yesterday. Will AF in EXR mode but not in any other mode. The AE/AF button on the back is still functional and is my temporary work-around. The front dial selector feels the same as before and clicks into each setting, but MF is still active when set on AF-C or AF-S. Tried a reset which seemed to work once. Then managed to get back into MF mode (I think through the FN2 button) again and have not gotten out since. Tried Reset two more times but no luck. Looks like I'll have to find a service shop as well.

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My X10 was returned from Fuji UK repair today, defective part was replaced for £135 (£108 parts and labour) - it seems a lot but considering what is included not unusual for professional camera repairs: return postage, a full check-up of the main functions and the renewed one-year warranty on the entire camera - not just the repair. Communication was excellent along the way and the job completed within a few days.

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Hi everyone,

Looks like I have a similar problem. AF stopped working this morning, I managed to get it back one last time by doing a reset, but now it's gone seemingly forever. I tried EXR mode and the AE/AF button as they've worked for others but here they both don't work for me.

Anyone get any further with what is causing the issue? I would try a DIY fix but I'm not sure if there's anything I can do if it's not a case of something needing reattaching.

All I can think of doing is giving up on it or forking out £135 on a fuji repair, but t annoys me that I'll have to pay for a fix on what seems like a common problem.

Thanks

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 November 2015 ; my X10 has developed exactly the same issue;  really really annoying, obviously a design problem surely Fuji should fix for free or have a big discount to sort this particular fault??

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This same.
After two weeks after the purchase stopped working Focus Mode Selector, Control Ring and Flash.
I will try to contact the service center.
Moscow, Russia.

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Hi all. New to this forum, but just wanted to share my experience with this same issue. After diagnosing my out-of-warranty X30 with all the same problems you've all experienced, I sent my camera to the Fuji Film repair center in New Jersey. In a week's time I got a response that my camera was received and also a link to a site that had information about my case. When I checked it out, it had the cost of what the repair would be. No mention of what it would entail. Just a button whether or not I wanted to approve the cost or not. The cost for the repair was $250. And then there was shipping costs and maybe one other cost that I can't remember. All in all, it was going to cost me $290 to have it repaired and shipped back to me on the west coast. $290 for a camera that now costs as little as $400 on Amazon seemed crazy so I declined the repair.

Hope this helps give a little context for options that you have with your X30s.

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Hello.

In advance, sorry for my bad English.
Earlier, I wrote that I was out of order Selector Focus Mode, Control Ring and Flash.
After a free (by warranty) repairing my camera at the service center Fujifilm (Moscow, Russia), I got a conclusion: "Return to the its place of the loop cable M234 FFZ10352-100 M-F_FPC."
It was just a loss of electrical contact of flex cable M234 FFZ10352-100 M-F_FPC.
After returning flex cable into his place everything works fine now.
Good luck.

Edited by Vladimir
  • Like 1

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I'm having a similar issue on my X-E3. The AF switch can be freely set and feels like the mechanicals are functioning normally, but the focus is stuck on AF-C. If I go to full auto, it will focus by default in AF-S.

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I sent my X-E3 back to Fuji and they repaired it under warranty (got it in just under the one-year wire). The diagnosis was a "shorn cable," which they replaced. The switch now works again, good as new.

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