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Camera Gear

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    Fufjifilm X100S, Fujifilm X-E2s, Panasonic TZ70
  1. fanofuji

    Poor customer relations

    Fujifilm UK is clearly not interested in establishing good customer relations with Fuji users. A couple of years ago the charger for my X100s packed in - this was, apparently, a common problem (although Fuji had not recalled the chargers, as they should have done), and the charger was replaced. This week I found that the replacement charger had failed, but this time, when I contacted the company, I was told I would have to buy a charger at the totally exorbitant price of £69.98! £69.98 for another charger which may not last any longer than a couple of years! Naturally, I'll be buying a third party charger and batteries from this point on, for both of my Fuji cameras - so, in the end, Fuji will be losing.