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Found 3 results

  1. fanofuji

    Poor customer relations

    Fujifilm UK is clearly not interested in establishing good customer relations with Fuji users. A couple of years ago the charger for my X100s packed in - this was, apparently, a common problem (although Fuji had not recalled the chargers, as they should have done), and the charger was replaced. This week I found that the replacement charger had failed, but this time, when I contacted the company, I was told I would have to buy a charger at the totally exorbitant price of £69.98! £69.98 for another charger which may not last any longer than a couple of years! Naturally, I'll be buying a third party charger and batteries from this point on, for both of my Fuji cameras - so, in the end, Fuji will be losing.
  2. Want to have a portable battery charger without having to lug around the large cumbersome power cord? If you have an Apple product with a charger, you can remove the plug connector and use it with your Fujifilm charger to plug it directly into the wall. I've only tested this here in the US with 110V power, but this is reported to work the same on international plugs, with the corresponding regional Apple adaptor. The connector is the same. This particular connector is called a "C7" plug, you can find some generic ones for a few dollars on eBay and Amazon. Amazon also offers an Apple world traveler kit, if you travel often with your camera and other Apple devices, or individual Apple compatible plug adaptors. Cheaper generics can also be found on eBay. For more details on this tip, see our new article, Batteries, Chargers, & Power Management - FinePix X100 User Guide
  3. Anyone experienced the following issues: - Battery charger fails to charge batteries properly - I thought my batteries were getting bad, so got new ones, and when same problem happened, bought a second aftermarket charger - then verified the original Fuji charger was indeed defecctive. - Camera suddenly became unresponsive: had to turn OFF and ON again to get it going - and later it froze completely. Only removing the battery helped get the camera starting, but LCD screen is streaked and then the camera freezes (the menu system is still accessible though). Have used it moderately and in very good conditions (never rain or dust, never exposed to excessive heat or sunlight), alongside my X-M1, Coolpix A, D700 and 5D etc. Will be sending it for repair, but still curious to know if anyone else had similar experiences
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