Search the Community
Showing results for tags 'sound'.
Last night I was changing a lens and I moved the camera in such a way that I was holding it like you normally would and I slightly angled it back, with the face of the body towards the ceiling - when I did this the body exhibited a strange internal sound like something was moving around. Obviously with a brand new XT2 camera I started to panic and I tested this all night by removing a bunch of variables - battery, SD cards, moving the screen in and out, putting slight pressure on the screen to keep it still, etc. No matter what I did I got this weird internal knocking/clunking sound up around the eye piece/EVF/diopter area. I contacted Fuji Film Canada and the retailer where I purchased the camera. After a morning of talking and testing from both parties I was given the following information: Fuji Canada: *"That clunking noise is normal; that's how the camera was designed. Me and my supervisor moved a demo X-T2 we have here just like you did and we heard that clunking. We couldn't open up the body to find out exactly where it is coming from."* CameraCanada: *"Just got off the phone with Fuji tech rep. That's exactly what he said. It's how they designed it. I also checked the in store model and I understand exactly what you were talking about. It's a design. They don't know what it is. My rep didn't even notice it until I told him. He then checked and called me back after talking to his team"* So there you have it. I posted this on Reddit and other people reported their cameras not making any sounds at all. :/